AI in Cybersecurity

ChatGPT-5 won’t be coming this year OpenAI CEO reveals company is focusing on existing models In the demo of this feature the OpenAI staffer did heavy breathing into the voice assistant and it was able to offer advice on improving breathing techniques. One suggestion I’ve seen floating around X and other platforms is the theory …

ChatGPT Orion: GPT-5 upgrade coming in December? Read More »

AI Customer Support: The Use Cases, Best Practices, & Ethics The AI revolution isn’t just driving the creation of higher quality chatbots (with generative AI). There’s also an incredible opportunity for businesses to leverage AI across a range of channels, including in the voice landscape. With the right support, business leaders can stay ahead of …

3 Use Cases for GenAI in Contact Center Quality Assurance with Demos! Read More »